PECULIARITIES OF IMPLEMENTATION OF DIGITAL SOLUTIONS IN THE BUSINESS PROCESS MANAGEMENT SYSTEM
Abstract
Frolov Yu.V. PECULIARITIES OF IMPLEMENTATION OF DIGITAL SOLUTIONS IN THE BUSINESS PROCESS MANAGEMENT SYSTEM
Purpose. The aim of the article is to identify the key features of the implementation of digital solutions in the business process management system of modern enterprises.
Methodology of research. The following research methods were used to achieve the set goal: methods of system analysis (to analyse problems during the planning of the implementation of digital solutions in the business process management system of modern enterprises); methods of scientific abstraction, deduction and induction (for formulating a scientific hypothesis of work, laws and principles), analysis and synthesis – to analyse the state of development of the business process management system of modern enterprises; abstract and logical (for making theoretical generalizations, substantiating research methodology, formulating conclusions). The tabular method clearly reflects the current state of the investigated problem.
Findings. It has been established that the transition to a digital economy is based on technologies that define the Fourth Industrial Revolution, which consists of digitization and includes the saturation of the physical world with electronic and digital devices. The study also found that the process of digital transformation of business processes consists of elements such as customer interaction, operational business processes and enterprise models. It is determined that the implementation of digital solutions in each of these parts of the model opens up new opportunities for the development of enterprises. It is substantiated that the introduction of digital solutions in the management of business processes of enterprises has a positive impact on efficiency, flexibility and adaptability to changes in the external environment. It is noted that in order to maintain competitiveness, it is important not only to implement technology, but also to change the corporate culture and adapt employees to new tools. The study also highlights the most common digital solutions that are often implemented by modern enterprises: artificial intelligence, big data, blockchain, Internet of Things and cloud computing, which provide transparency, security and integration in business process management.
Originality. A modern systematic overview of the most common digital solutions used to manage business processes at the enterprise has been further developed.
Practical value. The results of the study can be useful for business managers and business process management specialists, as they provide a clear idea of the advantages and peculiarities of using digital solutions in the practice of enterprises.
Key words: artificial intelligence, blockchain, big data, cloud technologies, fourth industrial revolution, digitalization.
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