OPTIMIZATION OF BUSINESS PROCESS MANAGEMENT AT THE ENTERPRISE. INNOVATIVE ECONOMY, [S. l.], n. 1-2, p. 79–84, 2020. DOI: 10.37332/2309-1533.2020.1-2.12. Disponível em: https://inneco.org/index.php/innecoen/article/view/535. Acesso em: 11 oct. 2025.