THE CUSTOMER RELATIONSHIP MANAGEMENT MODEL AT THE HOSPITALITY ENTERPRISE. ІННОВАЦІЙНА ЕКОНОМІКА, [S. l.], n. 1, p. 28–33, 2023. DOI: 10.37332/2309-1533.2023.1.4. Disponível em: https://inneco.org/index.php/innecoua/article/view/1010. Acesso em: 28 sep. 2025.